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- Mohamed Zairi is a British academic and researcher in the field of total quality management and excellence management. Over a period of 35 years, he has been influencing Quality Management Thinking. He is also recognized as a luminary in the Global Quality Horizon. In addition to TQM and Excellence Management, Zairi has immense expertise in areas such as Performance Measurement, Business Process Management, Change Management, Innovation Management, Governance, and Service Improvement. Zairi is also known as one of the main pioneers in the field of Benchmarking and Best Practice Management. He helped to bridge the gap between academic thinking and the application of practical solutions to problems by translating novel ideas and innovative concepts into useful and purposeful guidelines and blueprints that can be used by managers in all sectors of the industry and commerce. He is currently serving as the Editorial Director of the Benchmarking International Journal (BIJ), now in its 27th volume. In 2010, he was awarded the 2009 ASQ Grant Medal for the development of quality management educational programs. He was also awarded the Yoshio Kondo academic prize (2010), celebrating his outstanding research carried out over several years that have advanced the global body of quality knowledge. Zairi is a frequent speaker and gave over 600 keynote addresses at national and international conferences. He also had numerous papers published in industry journals. He has written extensively about the role of Quality in all 4 Industrial Revolutions. At present, he is focusing on Quality in the digital era and is one of the originators of the concept of Quality 4.0. Recently, he has published several works on the disruptive thinking of Quality 4.0 in the World and is also leading a major research on Quality Future Thinking. Over the last 25 years, Zairi has played a significant role in growing the quality movement in the MENA region. At present, he is acting as a senior advisor for Prime Minister's Office (UAE Government). He has also acted in the capacity of Jury Chairman of various government programs including the Abu Dhabi Award for Excellence in Government Performance, Dubai Government Excellence Program and Sheikh Khalifa Government Excellence Program. (en)
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- Mohamed Zairi is a British academic and researcher in the field of total quality management and excellence management. Over a period of 35 years, he has been influencing Quality Management Thinking. He is also recognized as a luminary in the Global Quality Horizon. In addition to TQM and Excellence Management, Zairi has immense expertise in areas such as Performance Measurement, Business Process Management, Change Management, Innovation Management, Governance, and Service Improvement. (en)
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