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Loblaws is a Canadian supermarket chain with stores located in the province of Ontario, and in Alberta and British Columbia under the Loblaws CityMarket banner. Headquartered in Brampton, Ontario, Loblaws is a subsidiary of Loblaw Companies Limited, Canada's largest food distributor.[1]
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 A Loblaws location in Ottawa, Ontario | |
| Company type | Subsidiary |
|---|---|
| Industry | |
| Founded | June 1919 in Toronto, Ontario |
| Founders | Theodore Loblaw J. Milton Cork |
| Headquarters | 1 Presidents Choice Circle, , Canada |
Number of locations | 50 (2024) |
Area served | |
| Products | Appliances (select locations), bakery, charcuterie, clothing (select locations), dairy, deli, frozen foods, gardening centre, gasoline (select locations), general grocery, general merchandise, meat & poultry, pharmacy, photolab (select locations), produce, seafood, snacks |
| Brands | |
| Services | Click and collect (PC Express), community room, dietitian, dry cleaning, fashion (Joe Fresh), optical, pharmacy, walk-in clinic (select locations) |
| Parent | Loblaw Companies Limited |
| Subsidiaries | Loblaws CityMarket |
| Website | loblaws |
History
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Loblaw Groceterias was founded by Theodore Loblaw and John Milton Cork in 1919.[2] Loblaw opened the first Canadian self-service supermarket in Toronto in June 1919. During the 1920s the company grew throughout Ontario.[3] By the 1930s it had 107 stores in Ontario and 50 in the state of New York.[3]
In 1947, Garfield Weston struck a deal to acquire a block of 100,000 shares of Loblaw Groceterias Co. Limited, which had become one of the country's leading supermarket chains.[4] By 1953, George Weston Limited had established majority control.
Loblaws stores operated across Canada until the early 1960s when most locations in western Canada were rebranded as SuperValu, and later as Real Canadian Superstore.
Retail sales and earnings were in decline in the 1970s as Loblaws' aging chain of supermarkets looked increasingly uncompetitive.[5] The company initiated a broad marketing strategy that saw a prototype store renovated and remodelled in new colours and a new Loblaws logo. In the mid-1970s stores in the United States were sold to Bells Markets; however, some Loblaws stores in northwestern Pennsylvania continued operation into the early 1990s.
In 1996, in addition to revitalizing the look of its stores, Loblaw management earmarked $40 million for the development of its in-house, private-label program.[6]
Super Centre
editSuper Centre was a hyper supermarket banner used by Loblaws during the 1990s in Ontario. Some stores were an expansion from the Super-Valu banner. These stores were about 60,000 to 120,000 square feet (5,600–11,100 m2) in size on average, larger than standard supermarkets, sold a wider selection of merchandise (including department store merchandise, such as clothing), and contained in-store pharmacies. The initial concept was successful, but many of their locations failed as competition grew.
The concept was abandoned by the late 1990s with locations being downsized, re-branded as Loblaws stores and sold altogether. The brand survived in Atlantic Canada as Atlantic Superstore, now Real Atlantic Superstore.
21st century
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Beginning in 2008, some new and renovated Loblaws stores were given a new store format and were named "Loblaw Great Food", dropping the red-orange curved-L logo. Stores under this banner are also subject to slightly different collective-agreement terms with the United Food and Commercial Workers, the union representing Loblaw employees.
The chain's location on the site of the former Maple Leaf Gardens in Toronto, opened in late 2011, is promoted as simply Loblaws and uses the familiar "L" logo, but is officially named "Loblaws Great Food", indicating that similar terms are in place at that store.[7]
On July 19, 2013, Loblaws introduced their new concept "Loblaws CityMarket" in British Columbia (in North Vancouver, Richmond and Vancouver). Loblaws CityMarkets are now operational in Ontario, British Columbia and Alberta.
On July 23, 2015, Loblaws announced the planned closure of 52 non-profitable stores over the following year.[8]
In December 2017, Loblaws and George Weston Limited disclosed to the Competition Bureau that it had arranged to fix the price of bread from 2000 to 2014. In response, the chain offered a $25 gift card to Canadian customers as a gesture of goodwill, but was met with public backlash over its restrictions and lack of remorse.[9][10] The two companies agreed to pay $500 million to settle the lawsuit in July 2024, with the class action lawsuit against several other retailers continuing.[11]
Programs
editLoblaws offers a grocery pickup service called PC Express where customers can order groceries online and select a time slot to pick up their orders.[12] The rewards program used at Loblaws is PC Optimum which allows customers to accumulate points from purchases of certain items to be used in increments of ten dollars on purchases.
It is a participant in the voluntary Scanner Price Accuracy Code managed by the Retail Council of Canada.[13]
See also
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References
edit- ^ "Loblaws Inc". bloomberg.com. Retrieved 2018-09-30.
- ^ Barndt, Deborah (2007). Rutas enmarañadas: mujeres, trabajo y globalización en la senda del tomate (in Spanish). Metropolitan Autonomous University. p. 152. ISBN 9789703106462.
Loblaw Grocertaria fue fundada en 1919 por J. Milton Cork y Theodore Pringle Loblaw..
- ^ a b Bradburn, Jamie (15 January 2019). "How a radical idea turned Loblaws into a supermarket empire". tvo.org.
- ^ Honderich, Beland (October 4, 1947). "World's baking king now Canada's biggest grocer". Toronto Daily Star.
- ^ "The summit meeting that changed course for giant Loblaw", Toronto Star, Toronto, January 25, 1973
- ^ A celebration of Loblaw Companies Limited, Toronto: Canadian Grocer, 1996
- ^ UFCW Local 1000A (2011-11-30). "New Loblaws Great Food Opens at Historic Maple Leaf Gardens Site". Archived from the original on April 26, 2012. Retrieved 2011-12-15.
{{cite web}}: CS1 maint: numeric names: authors list (link) - ^ "Loblaws closing 52 unprofitable stores over next 12 months". CBC News. July 23, 2015. Retrieved April 25, 2019.
- ^ Sagan, Aleksandra (December 22, 2017). "Loblaw hit with backlash over response to bread price-fixing scheme". Toronto Star. The Canadian Press. Retrieved January 8, 2018.
- ^ Strauss, Marina (January 8, 2018). "Loblaw's bread-fixing gift card assailed as 'deceitful public relations' campaign". The Globe and Mail. Retrieved January 8, 2018.
- ^ "Loblaw, George Weston to pay $500M for bread price-fixing scheme in record antitrust settle". CBC News. The Canadian Press. 2024-07-25.
- ^ "Online Grocery Shopping at Loblaws | Loblaws". www.loblaws.ca. Retrieved 2019-02-23.
- ^ Harris, Sophia (28 November 2021). "Attention shoppers: Overcharged for an item at checkout? You might be able to get it for free". CBC News. Retrieved 28 November 2021.