Makro is a Dutch international brand of warehouse clubs, also called cash and carry stores. Makro was founded by SHV Holdings, a Dutch conglomerate based in Utrecht in partnership with German company Metro AG, with the first warehouse club opened in Amsterdam in 1968. Currently, ownership of the worldwide chain of stores is split between different companies like Metro AG in Europe (except UK), SHV Holdings in Latin America (except Peru) and CP All in Asia. In many countries, access to stores is restricted to business customers, and the stores are not open to the general public.

Makro
Makro logo used in Europe
Makro logo used in Latin America
Product typeWarehouse clubs
Cash and carry stores
OwnerSHV Holdings (Latin America)
InRetail (Peru)
Metro AG (Europe)
Tesco/Booker Group (UK)
Walmart/Massmart (South Africa)
CP All (Asia)
Introduced1968; 56 years ago (1968) (Netherlands)
Related brandsMetro
MarketsEurope
  • Czech Republic
  • Netherlands
  • Poland
  • Portugal
  • Slovakia
  • Spain
  • United Kingdom
South America
  • Argentina
  • Brazil
  • Colombia
  • Peru
  • Venezuela
Asia
  • Cambodia
  • Myanmar
  • Thailand
Africa
  • South Africa
Makro in Kraków, Poland
Makro in Reading, England
Makro with previous logo in Częstochowa, Poland
Previous Makro logo (1993–2014)

History

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SHV originated in 1896 from a merger between a number of large coal mining companies, some of which had been active since the 18th century.

In 1968, the first Makro store opened in Amsterdam. In the following years more stores opened in the Netherlands and several other European countries. In April 1971 the first Makro in the UK opened in Eccles, Manchester. Also in 1971, the first Makro store outside Europe opened in South Africa.[1]

In the 1970s and 1980s, Makro extended its business to the Americas and Asia. Makro had also expanded to the United States in the mid-1980s. In 1989, Kmart bought the US locations,[2] and converted most of them to Pace Warehouse in 1990.

Makro expanded to Asia with its first store in Thailand in 1989. Operating as Siam Makro, the company is a joint venture between Charoen Pokphand and SHV Holdings. In 1994, Siam Makro planned to be listed in the Stock Exchange of Thailand to fund an expansion programme.[3]

The South African stores were subsequently in 1990 exchanged for a shareholding in Massmart and in 2004 SHV sold its Massmart shares.

Makro began operations in Malaysia around 1994 with its first outlet in Shah Alam, followed by another one in Selayang and in Johor Bahru. Makro Malaysia was a partnership between its parent Dutch company, the Selangor State Development Corporation (PKNS) and PKNS-Inchcape (a joint venture between PKNS and Inchcape). In its first year of operation, Makro Malaysia invested a total of RM 90 million. It had plans to open six to eight outlets in a few years.[4]

In 1998, owner SHV Holdings sold the Makro stores in Europe to German partner Metro AG.[5] The sale, announced on 29 October 1997,[6] was approved by the supervisory board of Metro AG on 17 December 1997.[7]

Makro who opened first store in the Philippines in 1996 through a joint-venture with SM Prime Holdings and Ayala Group. In 2004 Ayala sold its 28% stake to its joint-venture partners.[8] In late 2007 SM Investments folded the Makro stores into its operations after it increased its ownership of Pilipinas Makro to 60%. The SM group took 100% in Makro, and later rebranded all Makro stores to SM Hypermarkets and SM Savemore, opening the stores to the general public.

On 31 January 2007, Makro Malaysia was acquired by Tesco and the 8 stores in Malaysia were converted to Tesco Extra.[9]

In 2010, Makro Cash & Carry Indonesia was sold to Lotte Mart and rebranded as Lotte Mart Wholesale.[10]

In 2011 Walmart took ownership of Makro in South Africa after acquiring a majority stake in Massmart.

In 2012, Metro sold the Makro UK business to Booker Group, while Makro-Habib in Pakistan was rebranded as Metro-Habib.[11]

In 2013, SHV sold Siam Makro Pcl. (Thailand) to CP ALL, a subsidiary of CP Group.[12]

In 2014, Metro sold the Makro Greek business to Sklavenitis and rebranded as The Mart in 2016.[13]

In 2020, 30 of 54 Makro stores in Brazil, were acquired by Carrefour.[14]

In December 2022, Makro Cash & Carry Belgium went bankrupt in Belgium. All 6 shops closed permanently.[15][16]

Store locations

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European stores can be found in the Netherlands, the Czech Republic, Slovakia, Poland, Portugal, Spain and the United Kingdom. Stores have spread to Colombia, South Africa, Argentina, Peru, Venezuela, Cambodia, Myanmar, and Thailand.

Makro stores formerly existed in China, Greece, Belgium, Indonesia, Malaysia, Morocco, Pakistan, Philippines, South Korea, Taiwan and the United States.

Netherlands

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Makro Netherlands operates 17 stores across the Netherlands, with seven of the stores also containing a fuel station.[17] Makro Netherlands is owned by the Metro Group. Since January 2018, The Chief Executive Officer is Paulo Peerenboom.[18]

Thailand

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CP Axtra Public Company Limited was established in 1988. At the end of April 2020 there were 100 Makro stores and Makro FoodService stores in operation, serving a registered customer base of 2.6 million.[19] Revenues for 2020 were 210 billion baht with a net profit of 6.2 billion baht.[20] Siam Makro shares are traded on the Stock Exchange of Thailand (SET).[21]

In 2013, Siam Makro was purchased by Charoen Pokphand Group for US$6.6 billion.[22] CP Axtra (known as Siam Makro until 2023) is owned by CP ALL, a subsidiary of CP Group.


United Kingdom

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Makro UK operates 30 branches across the United Kingdom.[23] Since 2012 Makro UK has been owned by Booker Group,[24] and 11 of the Makro branches now operate as a combined Booker/Makro.[25]

Venezuela

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SVH operates 35 Makro warehouse clubs[26] across the country and also have a supermarket chain named Mikro with 19 stores.[27]

Spain

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  • Makro España was founded in 1972
  • Operates 37 stores in 15 different regions[28]
  • Had a total of 3700 employees (2021)
  • 2021 sales was €1097 million[29]

Product range

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Makro sells food and non-food products, usually located in different sections of the store. Each store also contains a hot-food cafeteria, and a cash machine.

The food section always includes a fresh fish section, a wine section, fresh meat and butchery department, and refrigerated aisles. The non-food area includes clothing, DIY, office supplies, electricals, computing, and seasonals such as garden furniture.

Special offers are featured via a printed and online fortnight brochure known as Makro Mail.

The stores are not open to the general public, but serve the following trades:

  • Newsagent's shops and convenience stores.
  • Restaurants, hotels and caterers.
  • Schools, universities, sport clubs and associations.

Customers can shop at Makro with a membership card.

Makro UK used to have the tag-line "The UK's No.1 Discounter". This tag-line was replaced with "For Professionals". Makro has subsequently changed this to "Your business partner everyday" [sic].

Recent changes to the Makro UK structure include the closure of three stores: Wolverhampton, Coventry and Swansea. Metro announced that the company has to be financially independent by 2011, and in 2012 Makro UK was sold to the rival wholesaler Booker Group in an agreement valued at around £140 million.[24]

References

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  1. ^ Makro South Africa History Retrieved 9 October 2013.
  2. ^ "K mart absorbs Makro, boosts clout in clubs. (warehouse membership clubs)". {{cite web}}: Missing or empty |url= (help)
  3. ^ "CP planning 1.6b baht listing of Siam Makro". Business Times (Singapore). 21 May 1994. Retrieved 12 May 2024.
  4. ^ "Makro Malaysia poised to invest $20m in JB wholesale centre". The Straits Times. 11 July 1994. Retrieved 12 May 2024.
  5. ^ "Metro AG Annual Report 1998" (PDF). annualreports.com. Retrieved 29 March 2022.
  6. ^ "29 October 1997: General agreement with Makro". Metro AG. 29 October 1997. Archived from the original on 25 February 2002. Retrieved 13 August 2022.
  7. ^ "18 December 1997: Supervisory Board gives the green light for Makro acquisition". Metro AG. 18 December 1997. Archived from the original on 25 February 2002. Retrieved 13 August 2022.
  8. ^ "SEC okays capital hike of SM supermarket arm". philstar.com. Retrieved 18 June 2008.
  9. ^ "Tesco says buys Makro Malaysia stores". Reuters. 20 January 2007. Retrieved 20 January 2007.
  10. ^ "Lotte Mart buys out PT Makro Indonesia". koreajoongangdaily.joins.com. 7 October 2008. Retrieved 7 October 2008.
  11. ^ "Administrative control: Metro Cash and Carry to take over Makro in January". The Express Tribune. 24 October 2011. Retrieved 22 January 2021.
  12. ^ "CP All set to acquire Siam Makro". Bangkok Post. Retrieved 23 April 2013.
  13. ^ "Germany's Metro Sells Greek Cash-And-Carry Ops". AFP. December 2014. Archived from the original on 18 February 2015. Retrieved 18 February 2015.
  14. ^ "Carrefour acquires 30 Makro stores". retaildetail.eu. 17 February 2020. Retrieved 17 February 2020.
  15. ^ Times, The Brussels. "Last Makro stores to close doors on Friday". www.brusselstimes.com. Retrieved 5 January 2023.
  16. ^ "Les magasins Makro fermeront définitivement le samedi 31 décembre". RTBF (in French). Retrieved 5 January 2023.
  17. ^ "Makro Netherlands Store Locations". Retrieved 27 July 2021.
  18. ^ "CEO moederbedrijf Makro stapt vroeger dan verwacht op". 24 August 2020.
  19. ^ "Message from the Chairman". Makro. Retrieved 27 April 2016.
  20. ^ "Financial Highlight". Makro. Retrieved 27 April 2016.
  21. ^ "Message from the Chairman and CEO". Siam Makro. Siam Makro. Archived from the original on 8 November 2014. Retrieved 8 November 2014.
  22. ^ "Charoen Pokphand Group". www.cpthailand.com. Archived from the original on 2 September 2015. Retrieved 27 August 2015.
  23. ^ "About Makro UK". Archived from the original on 25 May 2015. Retrieved 25 May 2015.
  24. ^ a b "The Grocer - Booker swoops to buy up beleaguered Makro". Retrieved 25 May 2015.
  25. ^ "Booker Group 2014/5 Final Results". Archived from the original on 25 May 2015. Retrieved 25 May 2015.
  26. ^ "Makro Venezuela". makro.com.ve. 27 May 2017. Retrieved 29 March 2022.
  27. ^ "Venezuela intervino al mayorista Makro por su estrategia de marketing". merca20.com. 21 November 2017. Retrieved 29 March 2022.
  28. ^ "Makro Spain". 13 December 2022.
  29. ^ "Makro crece un 6% y espera superar ventas prepandemia en 2022". makro.es (in Spanish). Retrieved 20 April 2023.
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