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NPOV: Uncritically repeats without quoting "resulting in an improved patient experience[2] and helping the NHS to quickly meet waiting time _targets[3]." Only cites positive studies - not only is one of the studies cited actually not positive (marking one positive and one negative, with only the positive highlighted) but the most basic review of scholarly articles will demonstrate that the evidence is overwhelmingly in the opposite diretion. —Preceding unsigned comment added by Mlleangelique (talk • contribs) 14:18, 5 October 2010 (UTC)Reply