A white paper is a report or guide that informs readers concisely about a complex issue and presents the issuing body's philosophy on the matter. It is meant to help readers understand an issue, solve a problem, or make a decision. Since the 1990s, this type of document has proliferated in business. Today, a business-to-business (B2B) white paper is closer to a marketing presentation, a form of content meant to persuade customers and partners and promote a certain product or viewpoint.[1][2][3] That makes B2B white papers a type of grey literature.
The term originated in the 1920s to mean a type of position paper or industry report published by a department of the UK government.
In government
editThe term white paper originated with the British government, with the Churchill White Paper of 1922 being an early example.[4] In the British government, a white paper is usually the less extensive version of the so-called blue book, both terms being derived from the colour of the document's cover.[2]
White papers are a "tool of participatory democracy ... not [an] unalterable policy commitment".[5] "White papers have tried to perform the dual role of presenting firm government policies while at the same time inviting opinions upon them."[6]
In Canada, a white paper is "a policy document, approved by Cabinet, tabled in the House of Commons and made available to the general public".[7] The "provision of policy information through the use of white and green papers can help to create an awareness of policy issues among parliamentarians and the public and to encourage an exchange of information and analysis. They can also serve as educational techniques."[8]
White papers are a way the government can present policy preferences before it introduces legislation. Publishing a white paper tests public opinion on controversial policy issues and helps the government gauge its probable impact.[9]
By contrast, green papers, which are issued much more frequently, are more open-ended. Also known as consultation documents, green papers may merely propose a strategy to implement in the details of other legislation, or they may set out proposals on which the government wishes to obtain public views and opinion.
Examples of governmental white papers include, in Australia, Full Employment in Australia and, in the United Kingdom, the White Paper of 1939 and the 1966 Defence White Paper. In Israeli history, the British White Paper of 1939 – marking a sharp turn against Zionism in British policy and at the time greeted with great anger by the Jewish Yishuv community in Mandatory Palestine – is remembered as "The White Paper" (in Hebrew Ha'Sefer Ha'Lavan הספר הלבן – literally "The White Book").
In business-to-business marketing
editSince the early 1990s, the terms "white paper" or "whitepaper" have been applied to documents used as marketing or sales tools in business. These white papers are long-form content designed to promote the products or services from a specific company. As a marketing tool, these papers use selected facts and logical arguments to build a case favorable to the company sponsoring the document.
B2B (business-to-business) white papers are often used to generate sales leads, establish thought leadership, make a business case, grow email lists, grow audiences, increase sales, or inform and persuade readers. The audiences for a B2B white paper can include prospective customers, channel partners, journalists, analysts, investors, or any other stakeholders.
White papers are considered to be a form of content marketing or inbound marketing; in other words, sponsored content available on the web with or without registration, intended to raise the visibility of the sponsor in search engine results and build web traffic. Many B2B white papers argue that one particular technology, product, ideology,[10] or methodology is superior to all others for solving a specific business problem. They may also present research findings, list a set of questions or tips about a certain business issue, or highlight a particular product or service from a vendor.[11]
There are, essentially, three main types of commercial white papers:
- Backgrounder: Describes the technical or business benefits of a certain vendor's offering; either a product, service, or methodology. This type of white paper is best used to supplement a product launch, argue a business case, or support a technical evaluation at the bottom of the sales funnel or the end of the customer journey. This is the least challenging type to produce, since much of the content is readily available in-house at the sponsor.
- Numbered list: Presents a set of tips, questions, or points about a certain business issue. This type is best used to get attention with new or provocative views, or cast aspersions on competitors. Also called a listicle this is the fastest type to create; a numbered list can often be devised from a single brainstorming session, and each item can be presented as an isolated point, not part of any step-by-step logical argument.
- Problem/solution: Recommends a new, improved solution to a nagging business problem. This type is best used to generate leads at the top of the sales funnel or the start of the customer journey, build mind share, or inform and persuade stakeholders, building trust and credibility in the subject.[12] This is the most challenging type to produce, since it requires research gathered from third-party sources and used as proof points in building a logical argument.
While a numbered list may be combined with either other type, it is not workable to combine a backgrounder with a problem/solution white paper. While a backgrounder looks inward at the details of one particular product or service, a problem/solution looks outward at an industry-wide problem. This is rather like the difference between looking through a microscope and looking through a telescope.
Variants
editSeveral variations on the colour theme exist:
- The green paper is a proposal or consultative document rather than being authoritative or final.
- The Red Book, the UK Chancellors Budget will set out the highlights and reasoning behind the governments proposed taxation and spending policies in a White Paper called The Financial Statement and Budget Report (FSBR) while an accompanying document called the Red Book will contain the detailed financial costings of the policies, estimates of revenue and forecasts for public sector borrowing.[13]
Two others are much less well established:
- A blue paper sets out technical specifications of a technology or item of equipment.[14][better source needed]
- A yellow paper is a document containing research that has not yet been formally accepted or published in an academic journal. It is synonymous with the more widely used term preprint.[citation needed]
See also
editReferences
edit- ^ Graham, Gordon. "What exactly is a white paper?". The White Paper FAQ. Retrieved 16 March 2015.
- ^ a b Rouse, Margaret. "white paper definition". Tech_target. Archived from the original on 13 March 2015. Retrieved 16 March 2015.
- ^ Stelzner, Michael A. (2008). "Learn all about white papers". Whitepaper Source Publishing. Archived from the original on 2 July 2017. Retrieved 18 September 2013.
- ^ James, Anthony (17 June 2017). "Origin of White Papers". Klariti.com. Retrieved 27 June 2017.
- ^ Doerr, Audrey D. The Role of White Papers. In: Doern, G. B. and Peter Aucoin. The Structures of Policy-making in Canada. Toronto, MacMillan, 1971. pp. 179–203.
- ^ Pemberton, John E. Government Green Papers. Library World 71:49 Aug. 1969.
- ^ Doerr, Audrey D. The Role of White Papers in the Policy-making Process: the Experience of the Government of Canada. 1973. Thesis (Ph.D.) – Carleton University. 1. 56.
- ^ Doerr, Audrey D. The Machinery of Government. Toronto, Methuen, 1981. p. 153.
- ^ Chapin, Henry and Denis Deneau. Citizen involvement in Public Policy-making: Access and the Policy-making Process. Ottawa, Canadian Council on Social Development, 1978. p. 33.
- ^ Inwood, Olivia; Zappavigna, Michele (1 February 2021). "Ideology, attitudinal positioning, and the blockchain: a social semiotic approach to understanding the values construed in the whitepapers of blockchain start-ups". Social Semiotics. 33 (3): 451–469. doi:10.1080/10350330.2021.1877995. ISSN 1035-0330. S2CID 234051310.
- ^ Kantor, Jonathan (2009). Crafting White Paper 2.0: Designing Information for Today's Time and Attention Challenged Business Reader. Denver, Colorado: Lulu Publishing. p. 167. ISBN 978-0-557-16324-3.
- ^ Graham, Gordon (2010). How to Pick the Perfect Flavor for Your Next White Paper. ThatWhitePaperGuy. p. 15.
- ^ "Budgets and Financial Documents" (PDF). UK Parliament. August 2010. ISSN 0144-4689.
- ^ "Blue Paper". Genuine Writing. Archived from the original on 12 December 2017. Retrieved 13 December 2017.
Further reading
edit- Graham, Gordon (2013). White Papers For Dummies. New York: Wiley. p. 366. ISBN 978-1-118-49692-3.
- Stelzner, Michael (2006). Writing White Papers: How to capture readers and keep them engaged. Poway, California: WhitePaperSource Publishing. p. 214. ISBN 978-0-9777169-3-7.
- Bly, Robert W. (2006). The White Paper Marketing Handbook. Florence, Kentucky: South-Western Educational Publishing. p. 256. ISBN 978-0-324-30082-6.