End-to-end support throughout study setup
eCRF design
Get your eCRFs designed by Castor’s team of experts to capture high-quality data from the start.
- Electronic Case Report Form (eCRFs) creation from study protocols
- Provide annotated eCRFs
Study build and maintenance
Ensure faster study build, quicker database lock, and continuous study maintenance. Our services include:
- Set up database from data dictionary
- Set up edit checks
- Set up safety reporting & notifications
- Build patient & clinician questionnaires (ePRO)
- Manage mid-study CRF changes and documentation
Personal study consultation
Receive 1:1 support from our customer success team to overcome technical and operational difficulties.
- Support with study building
- Technical review
Study migration
Our team of experts will migrate your existing study data into Castor EDC.
- Legacy systems (Excel, SPSS, Access, paper etc)
- Other data capture tools (RedCap, Openclinica, Medidata, etc)
Product training
Take advantage of our extensive training to improve your study setup skills, eCRF design, and more.
- EDC training for study admins (on-site or online)
- eCRF data entry training for (site) end-users
- e-Learning including certificates
Capture high-quality data from the start
Data Management
Outsource your data management to Castor experts. Our services include:
- Data management plan
- Data review and follow-up
- Data reconciliation
- Database lock, transfer, and archiving
- Data management report
- eCRF completion guidelines
Medical coding
Our network of experts can perform medical coding for you, including:
- Medical Coding plan
- Adverse Event Coding (MedDRA)
- Medical History
- Concomitant Medications (WHODrug)
Integration support
Get all the technical guidance you need to integrate your devices and wearables with Castor.
- API support
- Electronic Health Records Systems (including EPIC)
- Study Management Systems
- Electronic Consent Management
- Other EDCs & legacy systems
Consult with Castor’s Professional Services team to reach your goals faster
Contact Us
"EDC system with multifunctional capabilities"
“It’s been great working with Castor, and their customer service always responds so promptly and is always super helpful. Easy data download process and great interface.”
"We can do research faster and cheaper and with compliance headaches handled"
“The support from Castor has been amazing. They are very quick to respond (even to stupid questions!) and gave us huge support before we signed up.”
-Mike Cunneen, INFANT Centre
"Perfect customer service"
“Their customer service is great. They will reply to your question/remark almost always the same day and help you with figuring out a solution. Or implement your request in an update.”
-Janine Gossen, Radboud UMC
Castor Support
World-class support for study teams and sites