Patricia B. Seybold

Author of Customers.com: How to Create a Profitable Business Strategy for the Internet and Beyond

4+ Works 320 Members 1 Review

About the Author

Includes the name: Patricia Seybold

Works by Patricia B. Seybold

The Customer Revolution (2001) 62 copies

Outside Innovation: How Your Customers Will Co-Design Your Company's Future (2006) 50 copies

Revolution!: How to Become a Customers.Com Company and Transform Your Industry (2001) 3 copies

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Associated Works

Harvard Business Review on Customer Relationship Management (2002) — Contributor, some editions — 30 copies, 1 review

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Common Knowledge

Birthdate: 1949-09-05
Gender: female

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Reviews

Customers.com: How to Create a Profitable Business… by Patricia B. Seybold

Was mind-blowing when I had read it more than fifteen years ago. But the strategies listed out will be quite outmoded now. Still, it might be an interesting read if you want to see how traditional brick-and-mortar companies moved over to the click-and-mortar avatar. A revolutionary read then, a nostalgic read now. :D

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RoshReviews | Jul 30, 2024 |

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