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Thousands of computer service technicians now are required to take the A+ Certification exam, just introduced with the aim of raising technical competency standards. Written with the full support of Sylvan Prometric and Testing, the developers and administrators of the test, and the Computer Technology Industry Association (CTIA), which sponsors the test, this is the only official A+ study guide on the marketFeatures include a complete overview of what certification means and who benefits from it; details on how to find, register for, and schedule exams; diagnosis, installation, repair, and preventive maintenance techniques; and advice on how to get the most mileage out of certification. The test itself, including question format and interpretation, is thoroughly covered.