Conflict is a growth industry, as a glance at the daily paper or the nightly news tells us. Trade wars, global warming, ethnic strife, refugee crises - as the world draws closer together on a thousand fronts, trouble erupts, clashes occur, and new problems arise. What's wrong, and what can be done about it? This cogent book offers a clear approach for dealing with conflicting interests of any kind. Roger Fisher, the world-renowned master of negotiation, with two of his leading colleagues - Elizabeth Kopelman and Andrea Kupfer Schneider - provides a step-by-step process for dealing with the persistent and complex disputes that mark our changing, often dangerous world. Instead of simply asking why things work - or don't - the authors ask: how can we affect the way things work? They break conflicts into manageable components and advance a process for problem-solving. Arguing that we need to move beyond one-shot "solutions" toward a constructive way of dealing with differences, they lay out tools for conflict analysis and practical applications for those tools in the international arena. The authors also show that tactics which successfully influence an adversary are equally applicable to the task of persuading an employer, a community official, or a business associate. Originally drafted as a handbook for the diplomats and senior officials advised by Fisher and his colleagues, this succinct, lucid, and effective book is the primer about the new paradigm in conflict management.

With two of his leading colleagues, Roger Fisher, the world-renowned negotiator and coauthor of Getting to Yes, delivers a powerful new method for managing complex disputes of any kind: international, local, or personal. Originating in the Harvard Negotiation Project and successfully applied to some of the world's most intractable confrontations, these practical tools offer the most effective system yet for minimizing the duration and cost of conflict.

Trade wars, global warming, ethnic strife, oil spills, AIDS, refugee crises: as the world draws closer together on a thousand fronts, trouble erupts, clashes occur, and new problems arise. This text offers an approach for dealing with conflicting interests of any kind. With two of his colleagues, Roger Fisher, a practised negotiator, provides a step-by-step procedure for dealing with the political and economic disputes that mark this changing, often dangerous world.

"Fisher and two colleagues associated with the Harvard Negotiation Project, Harvard Law School, spell out conflict resolution techniques useful at the international level, and also in other contexts."--Book News, Inc.

Qu hacer frente a cualquier tipo de problema? M s all de Maquiavelo se presenta como un conjunto de herramientas para afrontar conflictos de toda clase. Mediante el an lisis de los componentes de un conflicto, los autores nos ense an a avanzar por el camino de su resoluci n. Una obra que nos ser muy til sobre todo en nuestra vida cotidiana para negociar con nuestro jefe, nuestro socio o nuestro vecino. El conflicto es una industria en crecimiento. Mientras el mundo avanza hacia una mayor integraci n en muchas reas, en otras irrumpen nuevos problemas y se originan nuevos temas de confrontaci n: guerras comerciales, conflictos tnicos o nacionales, crisis de refugiados, cuestiones sobre el medio ambiente. Qu hacer frente a este problema? M s all del Maquiavelo ofrece un enfoque claro y s lido para enfrentar conflictos de toda clase. Roger, Fisher, el internacionalmente reconocido experto en negociaci n, y dos de sus m s estrechas colaboradoras, Elizabeth Kopelman y Andrea Kupfer Schneider, nos ofrecen un procedimiento paso a paso para desenvolvernos frente a los complejos problemas que nos ofrece nuestro mundo. Los autores se preguntan: C mo podemos influir en nuestro medio? Y nos se alan cu les son los componentes de un conflicto para avanzar en el camino de su resoluci n, buscando las formas constructivas de percibir las diferencias. Despliegan ante nosotros las herramientas pr cticas para analizar los conflictos y para aplicarlas, especialmente en cuestiones internacionales. Pero los instrumentos que brindan nos ser n tiles sobre todo en nuestra vida cotidiana, para negociar con nuestro empleador, nuestro socio o nuestro vecino. Fisher y sus colegas nos ofrecen aqu un libro breve, l cido y efectivo sobre un nuevo paradigma para enfrentar el conflicto.