DOI:10.1080/10978526.2021.1893182 - Corpus ID: 233806105
Seller Reputation Within the B2C e-Marketplace and Impacts on Purchase Intention
@article{Malak2021SellerRW, title={Seller Reputation Within the B2C e-Marketplace and Impacts on Purchase Intention}, author={Felipe Malak and Jorge Brantes Ferreira and Roberto Pessoa de Queiroz Falc{\~a}o and Cristiane Giovannini}, journal={Latin American Business Review}, year={2021}, volume={22}, pages={287 - 307}, url={https://api.semanticscholar.org/CorpusID:233806105} }
- Felipe Malak, J. B. Ferreira, C. Giovannini
- Published 1 March 2021
- Business
- Latin American Business Review
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This study test and analyze trust-building models for buyers and sellers with LISREL using survey data and shows that the buyer's trust in a market-maker is positively related to the buyer’s length of relationship to the market-makers, reputation of theMarket-maker, and some of the characteristics of the website hosted by the Market-maker.
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Stakeholders in C2C e-marketplace in order to optimize the category of groceries. One way to do this is through customer equity management. Therefore, it is very important to conduct research on the…
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