Psychological Contract Violation in Online Marketplaces: Antecedents, Consequences, and Moderating Role

@article{Pavlou2005PsychologicalCV,
  title={Psychological Contract Violation in Online Marketplaces: Antecedents, Consequences, and Moderating Role},
  author={Paul A. Pavlou and David Gefen},
  journal={Fox: Management Information Systems (Topic)},
  year={2005},
  url={https://api.semanticscholar.org/CorpusID:1295535}
}
A combination of primary and secondary longitudinal data from 404 buyers in eBay's and Amazon's online auctions support the proposed hypotheses, validating PCV as a central element of buyer-seller relationships in online marketplaces.
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