Exploring Online Double Deviation Effect from Psychological Contract Violation, Emotion, and Power Perspectives

@article{Fang2014ExploringOD,
  title={Exploring Online Double Deviation Effect from Psychological Contract Violation, Emotion, and Power Perspectives},
  author={Yu-Hui Fang and Chao-Min Chiu},
  journal={Pac. Asia J. Assoc. Inf. Syst.},
  year={2014},
  volume={6},
  pages={4},
  url={https://api.semanticscholar.org/CorpusID:56123046}
}
This study links the theories of psychological contract violation (PCV), emotion, and coping from the power perspective to investigate the double deviation scenario in online auction marketplaces and sheds light on what constitutes the determinants of consumer judgments while facing double deviations.
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