High Tech Doesn’t Mean Low Touch

``We wanted a robust platform and a company that was forward-thinking – that was important to us. We wanted to ensure that they were staying on top of what was coming in the publishing space, and that they were bring that to the platform for us instead of us having to always be developing it ourselves.``

``We wanted a lot of flexibility - that was a big priority. Another priority was being able to partner with an organization that could serve as a network and a hub of other independent scholarly publishers.``

``We were looking for a pricing model that did not financially penalize us for growth. We wanted price predictability.``

``Silverchair has a solid reputation for quality services. Their teams have been collaborative, curious, and a huge support to the scholarly publishing world. Their independence has been a large part of their success.`` —Client Satisfaction Survey 2023

``We wanted to partner with someone who seemed to be thinking about technology in a smart, flexible, forward-looking way.``

``We partnered with Silverchair because of their alignment with our cultural values, their engaged partnership, and their authentic and honest approach - we felt like we would know where we stand and Silverchair would help hold us to account on what we are trying to achieve.``

``We wanted a platform that would allow us to broaden the array of content that we could host on a platform.``

``Our product is successful because of our partnership with Silverchair. Our work with a different vendor was not as collaborative and therefore not as innovative.``

``We were looking for something that was a good price, reliable, and we wanted them to be pleasant to work with, and to fit with our culture.``

``We wanted to have more control over how the website worked and how it looks, and to have direct access to those tools.``

``We wanted to be a part of a community.``